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Cancellation Policy

Sasha Nova operates a strict No-Refund Policy on all services offered. By carrying out & confirming a purchase/booking with payment - the customer automatically agrees to this strict no refund policy. If you schedule an appointment and are a no-show (fail to turn up, without any prior notice), you automatically forfeit the session, without refund. Sasha will wait a maximum of 10 minutes after the scheduled time for you to show. If you do not arrive, the session is lost. If you feel you will be late, please email ahead of time.